B15: 𝗧𝗵𝗲 𝘄𝗲𝗮𝗸𝗲𝘀𝘁 𝗹𝗶𝗻𝗸 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗵𝗮𝗶𝗻 ⛓️

IT is a complex domain. IT services are a very complex element of the IT domain.
It so happens that the procurement of IT services is a long and complex process that extends from the definition of requirements, through the selection and contracting of the service, to its provision and day-to-day operation. 𝗧𝗵𝗲 𝘄𝗲𝗮𝗸𝗲𝘀𝘁 𝗿𝗶𝗻𝗴 𝗶𝗻 𝘁𝗵𝗶𝘀 𝗰𝗵𝗮𝗶𝗻 𝗼𝗳 𝗲𝘃𝗲𝗻𝘁𝘀 𝗶𝘀 𝘁𝗵𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗳𝘂𝘁𝘂𝗿𝗲 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 – 𝟯; 𝟱 𝗼𝗿 𝗲𝘃𝗲𝗻 𝟭𝟬 𝘆𝗲𝗮𝗿𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲. No one can say for sure how technology will have evolved in the future and what any business will actually need. In today's fast-changing world, it is impossible to determine the actual development of a company and the IT, so far in advance.

𝗧𝗵𝗲 𝘄𝗲𝗮𝗸𝗲𝘀𝘁 𝗹𝗶𝗻𝗸 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗵𝗮𝗶𝗻 ⛓️

IT is a complex domain. IT services are a very complex element of the IT domain.
It so happens that the procurement of IT services is a long and complex process that extends from the definition of requirements, through the selection and contracting of the service, to its provision and day-to-day operation. 𝗧𝗵𝗲 𝘄𝗲𝗮𝗸𝗲𝘀𝘁 𝗿𝗶𝗻𝗴 𝗶𝗻 𝘁𝗵𝗶𝘀 𝗰𝗵𝗮𝗶𝗻 𝗼𝗳 𝗲𝘃𝗲𝗻𝘁𝘀 𝗶𝘀 𝘁𝗵𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗳𝘂𝘁𝘂𝗿𝗲 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 – 𝟯; 𝟱 𝗼𝗿 𝗲𝘃𝗲𝗻 𝟭𝟬 𝘆𝗲𝗮𝗿𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲. No one can say for sure how technology will have evolved in the future and what any business will actually need. In today's fast-changing world, it is impossible to determine the actual development of a company and the IT, so far in advance.

The most important link between the present and the future is, therefore, 𝘁𝗵𝗲 𝗰𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗮𝗻𝗱 𝗶𝘁𝘀 𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝗿𝗲𝗴𝘂𝗹𝗮𝘁𝗲 𝘁𝗵𝗲 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗳𝗹𝗲𝘅𝗶𝗯𝗹𝘆 𝗮𝗻𝗱 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆, 𝘁𝗼 𝗯𝗲 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲. A poorly designed contract can easily hinder or even prevent changes to the scenario agreed on day one. Over the life of a contract, adapting the IT to the business needs becomes increasingly 𝗱𝗶𝗳𝗳𝗶𝗰𝘂𝗹𝘁 and, especially, increasingly 𝗰𝗼𝘀𝘁𝗹𝘆.
A good service contract at the beginning is no guarantee for a "solid" contract over the lifetime of the service. A complex service like SD-WAN, SD-LAN, SASE, (UC) Unified Communication and Cloud will usually last no less than 3 years and most often 6 years and sometimes even longer.  Agreeing prices for service changes upfront is a good step in the right direction, but it is certainly not a guarantee for tranquil nights years later.

So, what should be done? The best guess about the IT future is that 𝗶𝘁 𝘄𝗶𝗹𝗹 𝗯𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗽𝗿𝗲𝘀𝗲𝗻𝘁. What and how will be different, is all the more a speculation of the further. It is crucial to 𝗲𝗻𝘀𝘂𝗿𝗲 𝘁𝗵𝗮𝘁 𝗳𝗹𝗲𝘅𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗶𝘀 𝗮𝗻 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝗹 𝗽𝗮𝗿𝘁 𝗼𝗳 𝗮𝗹𝗹 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗰𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻𝘀 𝗰𝗼𝗻𝘀𝘁𝗶𝘁𝘂𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝗰𝗼𝗻𝘁𝗿𝗮𝗰𝘁.
This is not as easy as it may seem, and it is difficult to get it right. EZcon has gained valuable experience over the last 20 years from working with hundreds of clients and service providers and drafting thousands of contracts. It is definitely worth your while, to check with EZcon before embarking on years of long IT service journeys.

For 𝗺𝗼𝗿𝗲 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 about EZcon contract capabilities, just 🙋🏼
in the comment field"

#contract #chain #ucc #pm #wan #sdwan #lan #sdlan #consulting #zukunftgestalten #technology #experience #it #infrastructure #consulting #ezconnetworkgmbh
 

ZurĂźck

Weitere Beiträge: